Health Resource Training has been conducting training since 1999 and specialises in nursing and health related training courses and workshops. In 2002, the college expanded to Biz IT Training and included Certificate IV in Assessment and Workplace Training and computer courses. 2003 saw the introduction of Certificate IV in Business (Frontline Management), Certificate III in Business and Certificate III in Information Technology (General). In 2004, the college expanded once more to Marriage Celebrants Australia Training and Development to include the mandatory training for Civil Celebrants under the Attorney General's new requirements.
Our current courses are as listed under COURSES.
In 2009, Health Resource Training formed a partnership with Distance Learning Australia, NTIS Code 88159, to provide students with the option of studying particular courses on-line.
Presently, we conduct training at various locations across the Sydney Metropolitan Area.
The College currently offers Certificate IV in Training and Assessment (TAA40104), as well as Certificate IV in Frontline Management (BSB40807).
We also conduct training on site in nursing homes, hostels, private hospitals, retirement villages, business premises or wherever training is required.
Our Mission Statement is to provide students with a high standard of education and training, in a tolerant and equitable learning environment.
Our programmes conform to the national training standards and meet the needs of industry as well as the student. This College is committed to offering ongoing support and counselling to help with any difficulties, from improving study techniques to language or special needs.
The training organisation also provides various courses to develop computing skills and to ensure you can keep abreast of the latest developments in computing or to introduce you to computing in a friendly environment.
If you are interested in enrolling in our courses, please complete the Application Form and send it to the College.
The College
National Recognition Policy
The College acknowledges and supports National Recognition as one of the most important features of the Australian Quality Framework. To this end we will accept the credentials issued by any other Registered Training Organisation based in any State/Territory of Australia.
Prior to Enrolment Information
As part of our ongoing commitment to provide advice and support services we provide to all our client/students to following services upon request:
Further details of any of the above services may be obtained by:
Refund Policy
Client Selection, Enrolment, and Induction/Orientation Procedures
To ensure information on client selection, enrolment and induction/orientation procedures is disseminated prior to enrolment we have a "Prior to Enrolment Information" template which accompanies all course marketing materials. This template complies with, and contains, all information stated in AQTF Standards. This information is also available in our office, and contained within our student handbook.
STUDENT INFORMATION GUIDE for the College
TABLE OF CONTENTSDear Student
The following information guide is meant as a reference for you. This guide covers some of the aspects relating to you, as a student, with this College.
The Training School is a Registered Training Organisation (RTO) with the Vocational Education and Training Accreditation Board (VETAB) and as such there is a management system in place, which reflects our core processes, and student input is encouraged to improve our outcomes.
I know you the student, will value the efforts of your educators and I am confident that your studies at the School will give you the opportunity to enhance your professional development, potential and career prospects.
I wish you every success in your studies undertaken at the School.
ANNE CUMMINGS
DIRECTOR
The College mission statement is to provide students with a high standard of education and training, in a tolerant and equitable learning environment. Our programmes will conform with the national training standards and meet the needs of industry as well as the student. The College is committed to offering ongoing support and encouragement by providing professional support and counselling to help with any difficulties from improving study techniques to language or special needs.
The College commenced operations in September, 1999 and endeavours to fill the following criteria:
The Training School is a Registered Training Organisation (RTO) with VETAB and the first course commenced in September, 1999.
THE COLLEGE CONDUCTS TRAINING IN THE FOLLOWING AREAS:
The Training School also develops Training Plans for Health Care Facilities, delivers spot training/workshops on any nursing or health topic and assists in the Accreditation process for nursing homes, hostels, retirement centres and medical centres.
Access and Equity principles are adhered to within the school.
PRIOR TO ENROLMENT INFORMATION
As part of our ongoing commitment to provide advice and support services we provide to all our clients/students the following services upon request:
Further details of any of the above services may be obtained by:
It is a requirement of certain courses to hold a current Senior First Aid Certificate by the end of your training period in order to be eligible receive a certificate. You will be informed if this situation applies to you. If you participate in one of these courses and you already hold a current certificate, please submit a copy of your certificate. If you do not hold a current certificate, please let the Training Manager know - you need to attend a First Aid course. The College conducts weekday, weeknight and weekend courses throughout the year.
COMPETENCY ASSESSMENT PROCEDURES
All assessments will be carried out on both merit and fairness.
Standards and levels of performance will be matched against the expected competency standards. Each method will assess the learner in their understanding, performance, context application and the ability to transfer skills and competencies in a variety of situations. The task of achieving the competency should be seen as a positive process where the learner undertakes the assessment to determine the degree of competency.
The stated assessment grades in competency based courses are:
Competent: the participant has demonstrated competency in all relevant tasks.
Not Yet Competent: the participant has not yet demonstrated competency in all relevant tasks.
A student who does not achieve competency in all assessment tasks may reattempt the particular assessment task once without having to re-enrol.
STUDENT APPEALS
PROCEDURES FOR ASSESSMENT GRIEVANCES
Where participants do not meet the assessment criteria in the initial assessment, they will be given another assessment opportunity. Additional assistance/support will be offered before reassessment (this assistance will focus in the area of deficiency only). Training is assessed in a variety of ways. Each participant must achieve a satisfactory grade in the areas outlined for that particular training course.
All students may have access to their personal records. If access to records is requested a written consent for access must be obtained. This consent should provide proof of identity by name and photo, address and date of birth.
The consent form should be given to either the CEO of Training Manager.
Once received and authorised an authorisation form should be completed by the appropriate person.
STUDENT FEES AND REFUND POLICY
A non-refundable deposit of $100, $200, or $500 depending on the course is payable with the completed application form for any course offered by the Training School except for a Traineeship, where there is a $404 (current at 2009) upfront administration fee payable. Workshops such as Manual Handling or CPR will require full payment prior to course commencement. This will secure your place on the training course or workshop.
Fees are payable in full at the commencement of the course unless alternative arrangements have been made with the RTO Director.
No refunds will be given if a student withdraws after the first class except through misadventure and at the discretion of the Director. If a student withdraws after paying the fees and before the semester commences a full refund will be given except for the application fee.
Any other refunds will be at the discretion of the Director.
The school guarantees to fulfil its commitment to students by providing them with the best possible resources to enable them to achieve their potential in obtaining the educational qualification they are seeking.
Sometimes a course provides articulation into other courses. For example, Certificate III in Aged Care Work provides articulation into the Certificate IV in Nursing (Enrolled Nursing). To check to see whether the course you wish to undertake provides articulation and for more information, speak with your Training Manager.
VOCATIONAL EDUCATION & TRAINING
The College will comply with the conditions of our registration as a Registered Training Organisation under the terms of the AQTF (Australian Quality Training Framework) and the Vocational Education & Training Accreditation Act 2005 No. 100
APPRENTICESHIPS & TRAINEESHIPS
The College, in delivering Traineeships, will adhere to the following legislative requirements.
The College will work in close consultation with the student, employer and Department of Education and strive for excellence in its outcomes.
Please make sure you are aware of the commencement time of your course. When students arrive late to class, it is most distracting to other students as well as the Trainer. If you need to be excused early, please let the Trainer know beforehand.
NB Traineeships: The Trainer will make note of the time you arrived as well as the time you leave class. The timesheet is faxed to your Employer each week. Any missed days or hours may result in pay reductions. A training course should be treated with the same professionalism as a job in every respect.
If you cannot attend class, please telephone the College to let staff know that you will be absent.
Most courses require a minimum 85% attendance rate. The Training Manager will calculate your ongoing attendance percentage so that you may gauge your attendance record.
NB Traineeships: For those who begin training after its commencement, you will not be disadvantaged.
Since all training at this College is classified as adult education, our staff expect that students behave in a mature fashion within the classroom, a manner conducive to learning in a relaxed atmosphere for all students. However, if the Trainer feels that a student is not behaving in a proper fashion, the student will be given no more than three warnings and may be asked to leave the classroom or the entire course if need be. Refunds shall not be given. The student has the opportunity to discuss any behaviour issues with the Trainer or with the Training Manager.
Please switch mobiles off during class.
All training has a mix of the following delivery:
You are welcome to use the Resource Library at the College for study purposes. Please organise your visit to our library and usage of resources with either the Director or the Training Manager. Materials may be used at the College however, under no circumstances are students allowed to remove material from the Resource Library.
Tea and coffee is supplied to fee paying courses.
CHANGE OF ADDRESS OR PERSONAL DETAILS
If you move home, change your contact details or even your name, please let your Training Manager know as soon as possible. This will help avoid any administration confusion.
Assignments are issued to increase your knowledge and awareness of the relevant topic studied and provides the opportunity to demonstration its relevance to the practical/clinical situation. Assignments require research and reading.
Late Assignments
Each assignment issued will have a due date for completion and submission. Please organise yourselves so that assignments are submitted on time. If you require an extension, please speak with or write to your course Trainer for this request. Non submission of the assignment will result in non-achievement of the particular Learning Outcome related to the assignment.
If you have difficulty undertaking a particular assignment, please speak to your course Trainer.
Format
Assignments should have a Title Page that includes your name, course and module name, assignment question, due date and date submitted, Trainer's name.
Presentation
All educators at the School are considered to have a duty of care to their students whilst the students are in their care. This means they have a duty of care to protect their students from foreseeable dangers whatever their source. Usually the duty is to protect the student from dangers threatened by others but it may also be to protect the student from injuring him/herself.
When an injury does occur to a student, it is up to that student to report the incident to the teacher who will then report it to the Director.
All students are able to make complaints without fear of victimisation.
Complaints should be addressed either directly to the teacher or in writing to the School Director/Facilitator.
Complaints will be handled promptly.
Should the teacher not be able to resolve the complaint they will pass it on to the Director/Facilitator.
Should resolution between the parties at Director/Facilitator level not be achieved, then we will suggest an independent mediation body to examine the matter. Mediation can be provided through the NSW Nurses’ Association, Conflict Resolution Network, External Registered Training Organization (RTO), Migrant Resource Centres where bi-lingual support is made available if preferred by the complainant. VET training delivery and assessment matters can be taken to the NSW Department of Education and Training - VETAB. If the unresolved matter is not related to training delivery, you could take your complaints to the NSW Department of Fair Trading or the NSW ombudsman. Students have the right to take further action under Australian Consumer law and the right to pursue other legal remedies.
If your complaint is substantiated, it is our responsibility to follow up on the issues, modify policies and procedures if required and record this action.
A written statement of the complaint outcome and reasons for the decision will be given to the appellant.
If you are having difficulty with any part of the course or are having any personal, family or emotional difficulties, please speak with your Trainer or the Training Manager who will, if required, put you in contact with a professional counsellor who will give you confidential and professional assistance.
LANGUAGE, LITERACY AND NUMERACY
Students who are having difficulty with understanding course content and instructions, whether English is their second language or cannot read or write well can have access to suitable assistance. Please speak with your course Trainer or Training Manager who will organise appropriate assistance.
As a Registered Training Organisation, the College realises that students may already be skilled in some of the things that are covered in the training and may be able to demonstrate competencies on the basis of prior experience in the workforce or previous learning. In order for RPL to be granted, evidence of relevant competency achievement in all learning outcomes needs to be shown or demonstrated. Follow the following steps:
Please note: There is a cost involved in processing RPL applications.
We acknowledge and support National Recognition as one of the most important features of the Australian Quality Training Framework. To this end we will accept the credentials issued by any other Registered Training Organisation based in any State/Territory of Australia
This College is committed to complying with all relevant aspects of workplace accident, prevention, hazard control and removal, injury protection and health preservation. The main legislation is the Occupational Health & Safety Act 2000 (OHS Act 2000). A copy of the Act is held by the RTO Manager for viewing & reference.
The aim of this policy is to ensure the health, safety and welfare of employees, students and others in the Training Organisation workplace.
Health & safety in the College workplace is both an individual and shared responsibility of employees, students and management.
ANTI-DISCRIMINATION AND EQUAL OPPORTUNITY
The College is committed to the principles of Anti-Discrimination and Equal Opportunity and as such endeavour to ensure that students, staff and visitors are not treated unfairly because they belong to a particular group. Racial Vilification will not be tolerated by either students, staff or visitors of the College.
GETTING TO TRAINING VENUES AND PARKING
All College courses are held at various external locations across Sydney. Details of course location, travel details and parking are included on the particular course flyers.
| Director: | Anne Cummings | |
| Training Manager | Geoffrey Hunter |
I wish you every success in your studies with HRT. The staff are here to assist you in any way, so relax and enjoy your study.